Privacy Policy

At www.stephaniefoo.com (the “Site”) trading as Stephanie Foo, we want you to know your privacy is important to us. In this privacy notice, we provide information on when and why we collect your personal information and how we use it.

What personal data we collect and why we collect it

Personal Information

When you visit the Site, certain information is automatically collected about your device, which may include information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, information will be collected as you browse and interact with the Site, utilise the search functionality or enter comments.

We collect information about you when you book an appointment for a service, visit the home studio for a service, receive mobile service or buy a product, whether contact is online, on paper, by email or over the phone.

The information you give us may include your name, address, email address, phone number, preference as to what services you require, relevant history which may suggest that a service should not go ahead or certain products should not be used (e.g.: allergies, pregnancy, skin conditions), payment and transaction information.

We operate CCTV at the home studio for the safety and security of our clients and staff as well as a deterrent against criminal activity.

For clients under the age of 16, we will only keep and use their personal information with the consent of a parent, carer or guardian.

Comments

When visitors leave comments on the Site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the Site, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the Site can download and extract any location data from images on the Site.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.  This is used to track visitor use of the website and to compile statistical reports on website activity.  For further information visit www.aboutcookies.org or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.  However, in a few cases some of our website features may not function as a result.

If you leave a comment on the Site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Our website includes links to other websites.  This privacy notice only applies to this website so when you link to other websites you should read their own privacy notices.

Articles on the Site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How information about you will be used

In law, we are allowed to use personal information, only if we have a proper reason to do so, for example:

​To fulfill a contract with you i.e. to provide the service you have requested and to communicate with you about your appointments. When it is in our legitimate interest i.e. there is a business or commercial reason to do so, unless this is outweighed by your rights or interests. When you consent to it: we will always ask for your consent to hold and use health and medical information. We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law.

Who we share your data with and how long we retain your data

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

For clients, after a year we will archive all your personal information, except for your name, relevant client history (e.g. allergies for insurance purpose which we keep for 6 years) and financial transactions (which we are obliged to keep for 6 years).

​CCTV images are automatically deleted after 14 days.

Where your information is kept

Your information is held securely on site and on secure servers. Any payment transactions are encrypted.  Sending information via the Internet is not completely secure, although we will do our best to protect your information and prevent unauthorised access.

CCTV images are held securely on site.

What rights you have over your data

If you have an account on the Site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. This will normally be free, unless we consider the request to be unfounded or excessive, in which case we may charge a fee to cover our administration costs.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

We want to make sure that your personal information is accurate and up-to-date.  You may ask us to correct or remove information you think is inaccurate.

Changes to the privacy policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

This privacy notice was last updated in February 2020.

Privacy policy contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy@stephaniefoo.com.